See how your organisation is structured and who is accountable

What is org chart software?

An org chart is the diagram of an organisation's reporting lines and structure: who reports to whom, grouped by department or business unit, usually with headcount and role attached. Most organisations still keep this in a slide deck or a spreadsheet that one person updates by hand, which means it's out of date the moment a reporting line changes and nobody else can safely add to it.

Org chart software is built to fix that: a live record of the structure instead of a static slide, generated from the organisation's own data rather than redrawn by hand each time something changes, and most commonly paired with a RACI matrix — the standard governance tool that maps each person or role against the processes they're Responsible for, Accountable for, Consulted on or Informed about, since "who reports to whom" and "who's accountable for what" are related but different questions.

The harder, more honest version of both questions is what happens when a box in the chart or a cell in the matrix has nobody in it. A chart that quietly assigns an owner where none really exists, or a RACI cell left blank because nobody checked, hides exactly the gap an organisation most needs to see: the system, process or team with no one accountable for it at all.

What this module does

Entelim's Org Chart & RACI module builds the structure from the organisation's own modelled data, not a hand-maintained slide deck. The org chart is a tree of Business Actors — departments, teams, business units and partners — joined by composition and aggregation relationships. Where no such relationships exist yet, actors are listed grouped by type instead, and that grouped list shows each actor's headcount where one is recorded; the tree shows names and types. Neither shows individual reporting lines.

The Enterprise RACI is a matrix with actors, roles and users down the side and your top-level capabilities across the top. Each cell holds Responsible, Accountable, Consulted or Informed, and you can add a stakeholder, or create a new Business Actor, from the matrix itself. A cell nobody has filled stays empty; the matrix does not flag it as a gap or count the capabilities without an accountable owner. A third page, Workforce Transition, tracks role changes behind a transformation.

Owners of individual systems are recorded in each application's Ownership section, and capabilities with no recorded owner are listed on their own page for CTOs and portfolio managers.

Where you'll meet it

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